FAQ
The useful details, plainly.
Straight answers where we have them, and a clear 'to be confirmed' where we're still finalising.
General
What is UniCube?
UniCube helps make life easier for students living away from home in Brisbane. Today that means storage, moving and Get Started for your first days, plus Ask UniCube and our guides.
Who is UniCube for?
Student-first, not student-only. Anyone within our service area can enquire.
Where do you operate?
Our approximate service area is measured from South Bank and may extend to around 70 minutes, subject to confirmation. Travel time and availability are confirmed for each enquiry.
Is an enquiry a booking?
No. An enquiry doesn't create a booking. We confirm availability, coverage and arrangements with you first.
Storage
What does storage cost?
Approximately $20/month for Small, $30/month for Medium and $35/month for Large boxes. Three Large Boxes are $100/month. Prices include GST.
Is there a minimum charge?
A $49 minimum total booking charge applies. It's the minimum total, not an additional fee.
Are there discounts for longer stays?
Yes, automatically: 5% over 1 month, 7% from 2 months and 10% from 3 months.
Is pickup free?
Yes. Pickup is always free with every storage booking, arranged with about a day's notice.
How is return delivery priced?
Return delivery is $39 per trip within the approximate service area, including partial-return trips. You can collect for free.
What can I store?
Cardboard boxes, unless another item is approved through your enquiry. A contents list is required, and high-value items require written approval. Exact box dimensions and weight limits are still to be confirmed.
How long can I store for?
From one day, for as long as you need. Pay for the selected period upfront, and pay before any extension begins.
Moving
How is moving priced?
Moving is quote-based. Price depends on your belongings, distance and transport requirements. Packing or dismantling may be quoted separately.
How much notice do you need?
Moves are available for enquiries every day with about one day's notice, subject to confirmation and availability.
Can you move anything?
Items must be suitable for the available vehicle. Tell us about bigger items when you enquire.
Get Started
What is Get Started?
Essentials and first meals for your first days in Brisbane: ready-made packs or individual items like bread, eggs, sausage rolls and noodles.
How much does it cost?
Items and prices are being finalised. Send a request and we'll confirm availability and the total before you pay anything.
Delivery or pickup?
Paid delivery, or free collection from our pickup location.
Ask UniCube
What is Ask UniCube?
An AI helper for student life in Brisbane. It answers using UniCube's current services and policies and points you to a useful next step.
Do I need an account?
No. Questions are sent to our servers to generate an answer but aren't linked to your identity.
Didn't find it? Ask UniCube or contact us.
